Fees are charged as a nightly rate in a similar fashion to booking hotel accommodation. At Catnook we offer our guests a late checkout on the day of pick up. There is no charge for the day of collection as long as it is prior to 12 p.m.
Any guests collected after 12 pm will be charged for the extra night.
Standard suites both Indoor only or Indoor/ Outdoor.
Extra Large suites Indoor/Outdoor
Long term boarding available (over two months) Price on application
Local Pick up and delivery available :- at standard ATO business Km. rate.
Changes to plans will happen from time to time and we understand this. However we require at least two weeks notice for any cancellation during non school holiday periods and at least three weeks notice for all school holiday periods, otherwise a cancellation fee will apply.
All School Holidays, especially the Easter, Xmas and New Year periods are always in high demand. To avoid disappointment, it is always advisable to book these periods well in advance.
All Christmas bookings at Catnook Cattery are required to be a minimum of 10 days when booking within the Victorian school holiday term 4 period. Booking fees must be paid by the 30th of November for this time otherwise the booking can’t be guaranteed.
Easter bookings must be paid in full 14 days prior to Easter. All Easter bookings at Catnook Cattery are required to be a minimum of 7 days when booking any days within the range of Good Friday, Easter Saturday, Easter Sunday or Easter Monday.
Catnook Cattery will not provide a refund or credit for any early returns/ removal of pets prior to pre-arranged collection dates during any school holiday periods.
We accept the following forms of payment:-